How did you first learn about AvePoint and what drew you to your current position?
I knew about AvePoint from my experience working in SharePoint and Knowledge Management Consulting. It was one of several software vendors we considered when my previous company planned a migration from SP10 to SP13 at the time. I worked at a Cloud Collaboration startup in San Francisco and, funnily enough, the Recruiter who reached out to me, Katherine Hutchins, was someone I knew in college. She explained the position, and it resonated with me because of the growth opportunities.
What does a typical day look like for you?
My day typically consists of customer-facing meetings where I conduct solution demos and work with sales teams to progress deals forward. As a manager, I also work with the Mid-Market team’s Solution Engineers, both established and new team members, on their opportunities and solution education. I partner with various parts of the business, from services to engineering, management, and sales leadership on strategy and what’s coming next for our customers and solution offerings. This often involves global team members, so sometimes calls are adjusted for my time zone (US Pacific) to work best with the teams I am working with (EMEA, APAC).
What has been your proudest moment working at AvePoint?
Two separate things are tied here for my proudest moment so far. One would be personal growth; I have seen myself become a better technical and solutions selling person; I’m always looking to improve, but where I started 5 years ago and where I am now is a world away! The other would be becoming a manager; seeing fellow teammates have that moment of realization when they get a concept or apply something we’ve discussed together successfully play out for them – I never get tired of seeing it come together for someone else on the team.
What are three career lessons you’ve learned thus far?
- Build out time daily to plan ahead – not all plans work out as intended, though that’s often not the point of taking time to plan. The important thing about planning is mentally setting yourself up for the action needed.
- Stay curious – part of being in the software/tech industry is keeping a pulse on what’s going on out there in the field, learning what others have experienced, and contributing to the community online or in person. You’d be surprised where you can find out a technical concept or feature that can be a key element in solutions selling.
- Don’t be afraid to say yes to things which seem unusual – working with Marketing and our Sales team’s leadership on a few projects is how I got to do some amazing travel with AvePoint; Dubai and Ireland are two examples!
What do you like to do outside of work?
I live in the Pacific Northwest, so when I’m not in front of a computer, the outdoors is where you will find me! Hiking and being in the mountains are passions for me, and I live for the adventure of a new trail, the challenge of a hike, and the payoff of an incredible view at the end of the trail. Reading is another one of my passions – I cannot live without my Kindle or a book. I am usually reading multiple books for both work and pleasure. I also enjoy cooking and learning to make cuisines – taking cooking classes and trying new cuisines are often things I am always venturing into; my personal favorite cuisines include Thai, Korean, and Peruvian.
What is the one thing you can’t live without?
Besides the basics of clean water, fresh air, safe housing, etc. – a sound public library. Not going to the library for regular book check-outs was quite the disruption for me during the pandemic! It’s how I switched to digital books instead, though that’s not the same experience as going to a library and finding a book you never expected to read.
What advice would you give to future new hires?
Sure, a few things. First, AvePoint is a global software company, and being in the software industry, we move at breakneck speeds to deploy the solutions that customers want to solve their business and collaboration issues. Second, be prepared to work with people from everywhere across the world to solve a problem; the amazing global talent this company has is impressive! Third, stay curious; it’s an essential part of the job in software to stay interested in ever-evolving concepts and how to apply them to a business problem. Fourth, stay hungry. Being hungry keeps you driven in your career path forward; it’s essential in this industry to stay hungry, and it keeps you challenged so you don’t end up standing still.